Accessibility Statement
Cleenol Group Ltd is committed to making our website accessible to as many people as possible, including people with disabilities.
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This accessibility statement applies to the Cleenol website at www.cleenol.com.
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Our approach to accessibility
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our technical accessibility target.
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As part of the ongoing development and maintenance of the Cleenol website, we are reviewing areas including page structure, navigation, forms, images, interactive features and downloadable information to improve accessibility and usability.
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We recognise that accessibility is an ongoing process and will continue to review and improve the website as content and functionality change.
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Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for making websites and digital content more accessible to people with disabilities.
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WCAG has three levels of conformance: Level A, Level AA and Level AAA.
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The Cleenol website is currently partially conformant with WCAG 2.2 Level AA. This means that while many parts of the website meet the standard, some areas do not yet fully conform or are still being assessed.
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We are working towards improving these areas and do not currently claim full WCAG 2.2 Level AA conformance.
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Known limitations and areas under review
We are aware of, or are currently reviewing, the following areas of the website.
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Page and heading structure
Some product and dynamically generated pages do not yet use heading levels consistently. This can make the structure of a page less clear for people navigating with screen readers or other assistive technology.
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We are reviewing page templates and heading structures so that headings more accurately represent the organisation and hierarchy of the content.
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Images and alternative text
Most meaningful images include alternative text, but a small number of images may currently have generic, incomplete or missing descriptions.
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We are reviewing images throughout the website to ensure that meaningful images have appropriate alternative text and decorative images are handled correctly for assistive technology.
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Interactive content
The website contains interactive features including product filters, expandable content, forms, product listings, data-sheet resources and a dilution calculator.
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We are reviewing these features for keyboard navigation, focus behaviour, accessible labels and compatibility with assistive technology. Comprehensive testing across every combination of browser, device and assistive technology has not yet been completed.
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Video and moving content
Some video content on the Cleenol website is used for decorative purposes and does not contain information that is essential to understanding the page.
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Where video or other media communicates meaningful information, we aim to provide appropriate captions, descriptions or an equivalent accessible alternative where required.
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We are also reviewing moving and automatically playing content to make sure users have appropriate control over it.
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Downloadable documents
Some product information, including Safety Data Sheets and Technical Data Sheets, is provided as downloadable documents.
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We are reviewing the accessibility of downloadable information as part of our wider accessibility work. If you have difficulty accessing a document or require information in an alternative format, please contact us and we will do our best to provide the information in a suitable format.
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Feedback and accessibility support
We welcome feedback about the accessibility of the Cleenol website.
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If you experience an accessibility barrier, cannot access information on the website, or require information in an alternative format, please contact us:
Telephone: +44 (0) 1295 251 721
Email: sales@cleenol.co.uk
Head Office:
Cleenol Group Ltd
Beaumont Road
Banbury
OX16 1RB
United Kingdom
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We aim to respond to accessibility enquiries within 2–3 business days.
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When contacting us about an accessibility problem, it is helpful if you can tell us which page or feature you were trying to use and describe the difficulty you experienced.
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Technical information
The accessibility of the Cleenol website relies on web technologies including:
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HTML
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CSS
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JavaScript
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These technologies are used to provide the structure, presentation and interactive functionality of the website.
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The website is intended to work with current versions of major web browsers and common assistive technologies. However, we have not yet completed comprehensive testing across every possible combination of browser, operating system and assistive technology.
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Assessment approach
Cleenol has assessed the accessibility of this website through self-evaluation and ongoing review of the website's content, structure and functionality.
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Accessibility improvements are being made as part of the continued development and maintenance of the website.
The website has not currently undergone a complete independent WCAG 2.2 Level AA accessibility audit. We therefore continue to describe the website as partially conformant while testing and remediation work continues.
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Statement preparation
This accessibility statement was reviewed and updated on 7 October 2026.
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We intend to review this statement as accessibility improvements are made or when significant changes are made to the Cleenol website.
